Terms of Service

These Terms of Service ("Terms") govern your use of Mountmor ("we," "us," or "our"), including the mountmor.com website, the findings pages, the customer dashboard and the Mountmor SMS notifications. By signing up or using the service, you agree to these Terms.

1. The Service

Mountmor finds multi-day events in a market that are not sold through a ticket platform (fairs, conventions, tournaments, rallies, festivals and the like) by reading public venue, fairground, chamber and civic calendars, and lists them with a link to the calendar each one was read from. Public findings pages show this per market. Once onboarded, your dashboard lists the events found across the markets where your registered properties are, and you receive a text message on the mornings when something in those findings changed. Your dashboard also carries a question box answered by an automated assistant from the product description and your own findings; its answers are information only, and anything about billing or refunds is passed to a person rather than answered by it. The findings are read from third-party calendars and are information only; you are responsible for verifying any event against its source and for any decision you make about your own listings.

Mountmor does not guarantee any specific revenue outcome or booking result, and does not guarantee that every event in a market is found or that a listed event will take place as published. Mountmor does not set, recommend or change prices, does not connect to any property management system or booking channel, and does not read your bookings. A market with no readable venue calendar is reported as such.

2. Eligibility

You must be at least 18 years old and have the legal authority to list and price the short-term rental property you register with Mountmor. By signing up, you represent that this is true.

3. SMS Consent

By providing your phone number during onboarding, you consent to receive automated recurring SMS messages from Mountmor, including the morning message sent on days when the findings for your markets changed and account or billing notices. Message frequency is at most 1 message per day on most days. Standard message and data rates may apply. Reply STOP to cancel, HELP for help.

4. Pricing

Mountmor's subscription prices are published on this site. The base plan is $199/month for up to 3 markets, flat, with unlimited properties and no per-listing fee; portfolios spread over more markets are covered by the higher market bands shown on the homepage at the prices published there, and above the deepest published band there is no published price (email todd@mountmor.com). A market is one town or city whose venue and fairground calendars we watch. Pigeon Forge, Gatlinburg and Sevierville are three markets. Doors are unlimited at every price: what changes the price is how many towns we watch for you, never how many properties you run there. Every plan is charged when you subscribe and then monthly, with no free trial (the money-back guarantee in section 5 is the risk reversal). The earlier founding member offer was withdrawn on August 12, 2026, before any subscription was ever active on it. If a different rate was ever promised to you in writing before an offer was withdrawn, we will honor it; email pricing@mountmor.com.

We reserve the right to change pricing for new subscribers at any time. Existing subscribers will not be affected by price increases while their subscription remains active.

5. Payment and the Money-Back Guarantee

Subscriptions are billed monthly via Stripe. You authorize us to charge your payment method on a recurring basis. You may cancel at any time; cancellation takes effect at the end of the current billing period.

Money-back guarantee. If Mountmor is not worth what you paid, email pricing@mountmor.com within 30 days of your first payment and I will refund every dollar you have paid, no forms and no questions asked. Todd Brandl.

That sentence is the whole policy for your first 30 days of paid service, and it means what it says: the window runs from your first payment, which is the day you subscribe; it covers every subscription payment you have made; the refund is issued through Stripe to the payment method you used; and nothing beyond the email is required. There is no free trial in front of it, on purpose: the guarantee covers a real paid month instead of a free one. After the 30-day window, cancellation stops future billing at the end of the current period and we do not refund partial months.

6. Acceptable Use

You agree not to:

• Use the service for any unlawful purpose
• Attempt to reverse-engineer or scrape the service beyond the public findings pages
• Share your account access with others
• Provide false information during onboarding

7. Disclaimer of Warranties

The service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the service will be uninterrupted, error-free, that every event in a market will be found, or that acting on the findings will result in any particular outcome. Use the service at your own discretion.

8. Limitation of Liability

To the fullest extent permitted by law, Mountmor and Todd Brandl shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the service, including lost revenue or missed bookings, even if we have been advised of the possibility of such damages. Our total liability to you shall not exceed the amount you paid us in the 30 days preceding the claim.

9. Indemnification

You agree to indemnify, defend, and hold harmless Mountmor and Todd Brandl from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the service; (b) any decisions you make about your listings based on the findings; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.

10. Dispute Resolution and Arbitration

Before filing any legal claim, you agree to contact us at pricing@mountmor.com and give us 30 days to attempt to resolve the dispute informally. If the dispute is not resolved within that period, any claim shall be resolved by binding individual arbitration administered under the rules of the American Arbitration Association, rather than in court. You waive any right to a jury trial or to participate in a class action lawsuit or class-wide arbitration.

Nothing in this section prevents either party from seeking injunctive or other equitable relief in court for urgent matters.

11. No Professional Advice

Mountmor is an information service that reads public event calendars. Nothing in this service constitutes financial, investment, business, or professional advice of any kind. You are solely responsible for your pricing and listing decisions and their outcomes. We strongly encourage you to use the findings as one input among many, and to consult qualified professionals for any significant business decisions.

12. Force Majeure

Mountmor shall not be liable for any failure or delay in delivering SMS messages, findings, or any other aspect of the service resulting from causes beyond our reasonable control, including but not limited to: outages or changes of third-party services and venue calendars (including Twilio or Stripe), internet or telecommunications failures, natural disasters, acts of government, or any other event outside our reasonable control.

13. Termination

We may suspend or terminate your access to the service at any time if you violate these Terms or if we discontinue the service. You may cancel your subscription at any time through the cancellation process we provide.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by SMS or email before the change takes effect. Continued use of the service after notification constitutes acceptance of the updated Terms.

15. Governing Law

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts of Portage County, Wisconsin.

17. The Roost Guest-Book App

This section applies to Roost, the guest-book app and the pages it makes, and it is version 2026-10-21, effective October 21, 2026. Where it conflicts with anything above, this section governs Roost and the sections above govern everything else.

17.1 What Roost is, and who writes it

Roost gives a short-term rental a page that answers the questions guests ask: the wifi, the parking, the thermostat, which bin goes out. You write every word of it. We store it, display it to whoever has the link, and provide the software around it. We do not write, check, correct or verify what you put on your page, and we are not the author of it. You are responsible for what is on your page and for keeping it accurate.

17.2 What you may not put on a page

You agree not to put on a Roost page any content that:

• is unlawful, or that you do not have the legal right to publish;
• infringes anyone’s copyright, trademark or other rights, including photographs you did not take and are not licensed to use;
• contains another person’s personal information without their consent, including a neighbour, a cleaner, a previous guest or a member of your household;
• is deceptive about the property, its location, its condition or who owns it;
• harasses, threatens or demeans any person or group;
• advertises anything other than the property and what is genuinely nearby;
• would require a licence, permit or disclosure you do not hold, including where local law regulates short-term rentals.

You represent that you have the right to list the property and to publish everything you put on its page. Complying with the short-term rental rules of your own city, county and state is yours, not ours, and nothing in Roost should be read as advice that your listing is permitted where you are.

17.3 Review, removal and reporting

A Roost page is private to whoever has its link unless you choose to publish a public version of it. Every public page is read by a person before it becomes reachable. That review is a check against the rules in 17.2 and nothing more: it is not an endorsement, not a verification that the property exists or is as described, and not a warranty of anything on the page. A page held back is held back with a reason, shown to you word for word.

We may unpublish or delete any page, at any time, with or without notice, if we believe it breaks these Terms or exposes us or anyone else to harm or liability. Every public page carries a way to report it. We respond to notices of claimed copyright infringement and will remove material where appropriate.

17.4 Guests

A guest needs the link and nothing else: no account, no app, no sign-up. A guest can read the page and type a question. A question a guest types goes to you, and if you answer it, your answer is shown to guests who come after them. Do not put anything on a page, or in an answer, that you would not want a stranger to read, because the link may be passed on by anyone who has it. Treat the link as a key you have handed out rather than a secret.

17.5 What is on in town

A Roost page can show things happening near the property. Those are read automatically from public calendars published by third parties. They are information only and they are frequently incomplete. An event may be wrong, cancelled, moved, or missing entirely, and a town may have no readable calendar at all, in which case the page says so rather than inventing something. Neither you nor your guests should rely on it for travel, safety or any decision that matters, and we do not guarantee that any of it is accurate or current.

17.6 Your account, and the phone it lives on

A Roost account is created for you the first time you make a page, and it is held by the device you make it on. You may add an email address, in which case signing in on another phone brings your pages with you. You are given a transfer phrase when you create a page; keep it. If you lose the phone, have not added an email address, and have lost the transfer phrase, we cannot prove the page is yours and cannot give it back to you. That is a real consequence of a design that asks guests for nothing, and it is written here rather than discovered.

You can delete your account and everything in it from inside the app or the website, at any time, without asking us. Deletion is permanent. It removes your pages, what is written on them, the questions guests asked, your photographs, any public page, your notification registration and your email address. It cannot be undone and signing in again will not bring any of it back. What remains afterwards is server logs, which record the page code and not what was written on it, and which are discarded in the ordinary course.

17.7 What Roost costs

Your first rental is free and always will be. Extra rentals will be $9 a month however many you have, and they are free for everyone who joins now, for as long as you have them. The first rental is free and stays free, with no card required. There is no checkout yet, so nothing can be charged today, and no payment details are collected. When charging begins you will be told before it affects you, and you will not be charged for anything you added while it was free. Prices may change on notice. Where you pay us directly rather than through an app store, payments are handled by our payment processor and we do not hold your card details.

17.8 Availability

Roost is provided as it is. We do not guarantee that it will be available, that a page will load, or that a notification will arrive. A Roost page is not a substitute for being reachable by your guests. Keep a way for a guest to contact a person, and do not rely on the page alone for anything time-critical or anything to do with safety.

17.9 Liability, applied to Roost

Sections 7, 8 and 9 above (Disclaimer of Warranties, Limitation of Liability and Indemnification) apply to Roost in full. For the avoidance of doubt, and without limiting them: we are not responsible for anything that happens at your property, for any act or omission of a guest, for a guest acting or failing to act on something written on a page, for the accuracy of anything you or a third-party calendar put there, or for your compliance with any law or rule that applies to renting your property. You agree to indemnify us against claims arising from your page or your property.

17.10 Ending it

You may stop using Roost and delete everything at any time, as described in 17.6. We may suspend or end your access, and remove your pages, if you break these Terms. Sections 17.2, 17.9 and this sentence survive the end of your account.

16. Contact Us

Questions about these Terms? Contact us at: